Rehabilitation · Medical Tourism · AI-powered

The operating platform for rehabilitation.

REACH connects patient acquisition, coordinated care and AI-driven recovery into one platform, so your centre grows its international volume without growing its admin overhead.

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Now onboarding design partner hospitals · limited places

Welcome back, Dr. Meera 👋

Here's what's happening today: Thursday, 8 July 2026

This month

1,248

Total leads

↑ 14.2% last month

328

Consultations

↑ 9.8% last month

142

Admissions

↑ 4.5% last month

78%

Recovery progress

↑ 12% last month

Lead pipeline

New

248

Qualified

148

Proposal

Admitted

Recent activity

New lead from Website

2 min ago

Teleconsult scheduled

10 min ago

Document uploaded

1 hr ago

Proposal sent via WhatsApp

2 hr ago

AI insights · High-probability conversion leads

12 leads ↗

The REACH platform

A complete ecosystem across
Revenue, Retention and Recovery.

Three connected clouds, each solving a distinct part of the patient journey. Use one, use all. They grow with your centre.

Revenue Cloud

Acquire more patients

Everything from first inquiry to confirmed admission: automated, fast and measurable.

✓Lead management and AI scoring

✓Campaign management

✓Operator and referral network

✓Teleconsult and scheduling

✓Proposal builder and admission

Retention Cloud

Keep patients engaged

A full post-admission workspace for coordinators and patients from day one through discharge and beyond.

✓Coordinator workspace

✓Communication hub

✓Patient and family engagement

✓Follow-up automation

✓Feedback and reviews

Recovery Cloud

Improve clinical outcomes

AI-driven recovery pathways, progress monitoring and outcome data that compounds into a clinical moat over time.

✓Recovery pathways

✓Progress monitoring

✓Outcome tracking

✓AI recommendations

✓Rehabilitation planning

Why it matters

International patient acquisition
is broken for most rehab centres

The process of turning an inquiry into a confirmed admission involves too many manual steps, too many channels and too much time that patients don't have.

⏰

Leads go cold before your team responds

A patient inquires from India at midnight. With no automated response or urgency scoring, most coordinators reply the next morning, by which time the patient has moved on.

68%

of international rehab leads not followed up within 4 hours

📋

Coordinators spend their day on admin, not patients

Reading MRI reports, typing quotes in Word, chasing payment confirmations: your best coordinators are spending 60% of their day on tasks that should not require a human.

3.4d

average time to send a proposal in the sector

🤝

Operators refer once and rarely come back

Medical tourism agents send a patient and hear nothing back. No status updates, no commission transparency. The best operators gravitate to centres that give them visibility.

42%

of operator relationships churn within the first 12 months

AI at the core

Outcomes your team
can measure from week one.

Every AI capability in REACH is built around a specific coordinator or clinical outcome, not a feature checklist. These are the numbers that matter.

24/7

Inquiry coverage

Never miss an inquiry

A WhatsApp chatbot handles first contact, captures condition details and routes urgent cases to coordinators, even at midnight, even in Arabic, Hindi or Swahili.

WhatsApp · AI intake

74%

Proposal conversion rate

Proposals that close faster

REACH recommends the right package for each patient's profile and clinical history. Coordinators send a branded PDF via WhatsApp in under 10 minutes.

vs 61% without REACH

18m

Saved per coordinator call

Calls that write themselves up

Every call is transcribed and summarised automatically. Action items are extracted with owners assigned, and added straight to the patient's case record.

Per call · every call

2.3h

Saved per coordinator per week

Medical reports read for you

REACH reads uploaded MRI scans and discharge summaries and extracts the clinical data your team needs (ICD-10 codes, Barthel scores, medications) in seconds.

Medical OCR · NER

79%

Lead prioritisation accuracy

Your best leads, first

Every inquiry is scored on urgency, financial fit and condition complexity. Your team always works the highest-value cases first, and SLA alerts fire before cases go cold.

AI lead scoring

87%

12-month patient retention

Patients who refer others

Recovery pathways, subscription care plans, loyalty milestones and re-engagement nudges keep patients connected to your centre long after they return home.

Post-discharge retention

Built for everyone on the journey

One platform. Three portals.

Every person involved in an international rehab case has a dedicated workspace, with exactly what they need and nothing they don't.

🏥

Coordinators and IPD teams

Your full pipeline in one view. No more WhatsApp threads and Excel sheets.

✓All leads scored and prioritised by AI

✓Proposals built and sent in minutes

✓Unified inbox for WhatsApp, email and SMS

✓Automatic call summaries and task lists

✓SLA alerts before any case goes cold

✈️

Operators and referral agents

Full visibility on every referral. Commission you can trust and track in real time.

✓Real-time status on every referred patient

✓Transparent commission ledger

✓Bulk referral upload and tracking

✓Performance leaderboard

✓Clinical outcome reports for referring doctors

🌍

International patients and families

A clear, supported journey from first inquiry through 90-day post-discharge recovery.

✓Multilingual intake and communication

✓Visa and logistics coordination

✓Family dashboard with real-time updates

✓Recovery app with home exercise programme

✓Cultural, dietary and translator support

Design partner programme · 5 places remaining

Be one of the hospitals
that shapes REACH.

We are onboarding a small cohort of design partner hospitals, centres that want to co-build the platform alongside us, at a significant discount, with full product influence.

50% off for the first 12 months, in exchange for monthly feedback sessions

Direct product input: your workflows shape the roadmap, not vice versa

Implementation in 45 days: dedicated REACH team on-site for go-live

Founding partner pricing locked for 24 months regardless of future tier changes

Request a conversation

Get in touch →

No sales deck. Just a 30-minute conversation about your centre and whether REACH is the right fit.

The operating platform for rehabilitation.

Be one of the hospitalsthat shapes REACH.

Be one of the hospitals
that shapes REACH.